LAFIYA APP TERMS AND CONDITIONS

Effective: January 10, 2019

Lafiya TeleHealth App Limited on its own behalf and on behalf of its affiliates and/or wholly owned subsidiaries including but not limited to Lafiya TeleHealth App’s Doctors (collectively referred to as “Lafiya App”, “we”, “us”, or “our”), owns and operates the websites located at
www.lafiya,app and various mobile applications (collectively, the “Site” or “Sites”). Through these Sites we operate various online services that enable eligible individuals (“Members”) to receive various types of health care information and telehealth services (“Services”). The Sites also have public portions that allow anyone to educate themselves on the Services available from Lafiya TeleHealth App.

APPLICABILITY OF THESE TERMS AND CONDITIONS

These Web and Mobile Terms and Conditions (“Terms and Conditions”) govern your use of the Sites. Use of any of the Sites constitutes your acceptance of these Terms and Conditions and the Web and Mobile Privacy Policy. If you do not agree
to these Terms, you should immediately cease all use of and access to all of the Sites.

AGREEMENT TO THESE TERMS AND CONDITIONS

Your access and use of the Sites is subject to your agreement with these Terms and Conditions and the Web and Mobile Privacy Policy. By using the site, you expressly agree to the terms of this Terms of Use.

If you do not agree with this Terms and Conditions, please do not use or access the Sites for any purpose. Please print a copy of these Terms and Conditions for your records.

MODIFICATIONS TO THESE TERMS AND CONDITIONS

Lafiya TeleHealth App may revise these Terms and Conditions at any time. Should these Terms and Conditions change materially, Lafiya TeleHealth App will give notice to you and all users by posting a notice regarding the updated Terms and Conditions on the Site. New Terms and Conditions will be effective as of their posting unless otherwise stated. By accessing or using the Site after such changes are posted you agree and consent to all such changes.

DISCLAIMER

The Sites are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Lafiya TeleHealth App  disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Lafiya TeleHealth App does not warrant that the Sites will be uninterrupted or error-free, that defects will be corrected or that the Sites or the server that makes it available are free of viruses or other harmful components.

Lafiya TeleHealth App  will use reasonable efforts to keep the content timely and accurate, but makes no guarantees, and disclaims any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness for a particular purpose. Lafiya TeleHealth App  assumes no liability arising from or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Sites.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

 

REGISTRATION ON THE SECURE MOBILE APP

Some of Lafiya TeleHealth App  can be used only by Lafiya TeleHealth Members, require Members to register and log-in, and are password protected (“Registered Users”). The password protected portions of the app are referred to as the Secure mobile app. This Secure App allows you to access certain behavioral health and other medical consultation services (“Services”). Through the Secure Apps, you can also access your protected health information (“PHI”), whether submitted by you or generated as a result of your use of the Services. A complete description of the purposes for which Lafiya TeleHealth App Health uses and discloses any PHI collected from our Members (including PHI collected on the Secure Portal) is described fully in its Notice of Privacy Practices or any other applicable notices provided to Members.

EMAIL AND PHONE NUMBER ADDRESSES

Registers Users will need to provide us with an email address or mobile phone number. We will use email or phone to send Registered Users important updates about the app as well as notifications when information and documents are added that Members need to be aware of, e.g. forms, consult appointments. Lafiya TeleHealth App will also use email address or phone number to send general information about the Services available through Lafiya TeleHealth App . In some instances, but not all, you will be able to opt out of receiving emails or SMS. Lafiya TeleHealth App does not sell your email address to third parties.

YOUR RESPONSIBILITIES

Registered Users, are responsible for (i) controlling the dissemination and use of activation codes and passwords; (ii) authorizing, monitoring, and controlling access to and use of your user ID and password; and (iii) promptly informing Lafiya TeleHealth App  of any need to deactivate a password. You also agree to promptly notify Lafiya TeleHealth App of any unauthorized use of your username, password or phone number or any other breach of security that you become aware of involving or relating to this Site by emailing or SMS Lafiya TeleHealth App at privacy@lafiya.app. In addition, you agree to exit from your secure account at the end of each session. Lafiya TeleHealth App  explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section.

ACCURATE AND COMPLETE MEDICAL HISTORY

The Services do not replace your existing primary care physician relationship, but are intended only to supplement that relationship for your non-emergency medical needs. Lafiya TeleHealth App is not an insurance provider nor are we a prescription fulfillment warehouse. You agree that your medical history on the Secure  Mobile app or Portals will have the most up to date and accurate information. Such information is vital for Lafiya TeleHealth App to provide you with quality Services.

YOUR REPRESENTATIONS AND WARRANTIES

By registering on the Secure  mobile app or Portals, you represent and warrant that (i) you are at least eighteen (18) years of age, (ii) you have the legal ability and authority to enter into this Agreement with Lafiya TeleHealth App , (iii) the information you have provided to Lafiya TeleHealth App  in your registration is accurate and complete (iv) you will comply with any and all laws applicable to your use of the Secure Mobile  app or Portals, (v) you will not interfere with a third party’s use and enjoyment of the Secure Mobile app or Portals, and (vi) you will not interfere with or disrupt Lafiya TeleHealth App ’s or its vendor’s security measures. If any information you provide to Lafiya TeleHealth Appbecomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Lafiya TeleHealth App.

TERMINATION

If you violate these Terms and Conditions, your ability to use the Secure  mobile app or Portals will terminate. Lafiya TeleHealth App may, in its sole discretion, terminate your access to the Secure mobile app or Portals, or any portion thereof, for any reason whatsoever without prior notice. These actions are in addition to any other right or remedy Lafiya TeleHealth App may have available at law. Further, Lafiya TeleHealth App shall not be liable to you or any third party for any such termination or discontinuance.

PROHIBITED USES

In using the Sites or Mobile app you agree not to:

  • Send or otherwise transmit to or through the Site or Mobile app any unlawful, infringing, harmful, harassing, defamatory, threatening,
    hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Site or Mobile app or
    computers or mobile phone of any kind, and any unsolicited advertising, solicitation or promotional materials;
  • Misrepresent your identity or affiliation in any way;
  • Restrict or inhibit any person from using the Site or Mobile app, disclose personal information obtained from the Site or Mobile app or collect information
    about users of the Site or Mobile app;
  • Reverse engineer, disassemble or decompile any section or technology on the Site or Mobile app, or attempt to do any of the foregoing;
  • Gain unauthorized access to the Site or Mobile app, to other users’ accounts, names, personally identifiable information or other information,
    or to other computers or smartphone or websites connected or linked to the Site or Mobile app;
  • Launch or use any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that access
    the Site or Mobile app in a manner that sends more request messages to our servers in a given period of time than a human can
    reasonably produce in the same period by using a conventional web browser;
  • Send or otherwise transmit to or through the Site or Mobile app chain letters, unsolicited messages, so-called “spamming” or “phishing”
    messages, or messages marketing or advertising goods and services;
  • Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may
    or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;
  • Violate any applicable laws or regulations or these Terms and Conditions;
  • Alter or modify any part of the Content or services offered on the Site or Mobile app; or
  • Assist or permit any persons in engaging in any of the activities described above.

INTELLECTUAL PROPERTY RIGHTS AND CONTENT

All materials on the Site or Mobile app, including the design, layout, and organization (collectively referred to as “Content”), are owned and copyrighted by Lafiya TeleHealth App or its suppliers or vendors, and are protected by all applicable intellectual property laws. The Content contains trademarks, service marks, and registered trademarks of Lafiya Telehealth App and its licensors. All rights and title to the Content, trademarks and service marks herein remain with Lafiya TeleHealth App or its licensors.

You are authorized to view the  App or site and Content. You are not authorized to alter, obscure, or remove any copyright or trademark notice present in the Content. All rights not expressly granted herein are reserved to Lafiya Telehealth App.
You may not reproduce, duplicate, copy, sell, trade, resell, or exploit for commercial gain any portion of the Site or Mobile app  or the Content. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this site or any site accessible through this site. You may not link to this site.

THIS  SITE and APP CONTAINS NO MARKETING OR ADVERTISING

Lafiya TeleHealth App does not market, advertise, or provide commercial sponsorship for the products, goods, or services of any third party and has no financial arrangements with any third party to advertise, market, or provide commercial sponsorship of specific products, goods or services.

EXTERNAL LINKS

The Sites may contain links to third-party websites. Linked sites are not under the control of  Lafiya TeleHealth App, and Lafiya TeleHealth App is not responsible for the content of any linked site. Links are provided as a convenience only, and a link does not imply that Lafiya TeleHealth App endorses, sponsors, or is affiliated with the linked site. Your use of third-party web sites is at your own risk and subject to the terms and conditions of use for such sites; these Terms do not apply to other websites. Lafiya TeleHealth App  disclaims any and all liability for any medical and health treatment information set forth on linked sites.

NO ENDORSEMENTS

Reference to any product, recording, event, process, publication, service, or offering of any third party by name, trade name, trademark, service mark, company name or otherwise does not constitute or imply the endorsement or recommendation of such by Lafiya TeleHealth App. Any views expressed by third parties on this Site are solely the views of such third party and Lafiya TeleHealth App assumes no responsibility for the accuracy or veracity of any statement made by such third party.

INDEMNIFICATION AND LIMITATION OF LIABILITY

You agree to defend, indemnify and hold Lafiya TeleHealth App, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements (including without limitation reasonable attorney and accounting fees), resulting from or alleged to result from your violation of these Terms and Conditions.

IN NO EVENT SHALL LAFIYA TELEHEALTH APP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS WEBSITE OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Lafiya TeleHealth App is not liable to you or anyone else for any decision made or action taken based on use of this Site or App.

CHILDREN

The Sites  or App are not intended for children under the age of 13. If you are under 13 years of age, please do not use or access the Sites at any time or in any manner. By using the Sites, you affirm that you are over the age of 13. Lafiya TeleHealth App does not seek through this website to gather personal information from or about persons under the age of 13 without the consent of a parent or guardian.

CHOICE OF LAW AND JURISDICTION

These Terms and Conditions of Use are governed by the laws of the Federal republic of Nigeria. If any provision of these Terms and Conditions of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions of Use, which shall remain in full force and effect.